As a single mom buying a home for the first time it was scary and exciting!! Susan Emerson (Suzie as I like to call her) was there for me every step of the way in giving me advice, listening to my concerns, and understanding that this was a very big step for me. Susan is very knowledgeable about the housing market and is very good at understanding what the client is looking for. She really tries to get a feel for what her customers are looking for so that she can give them the very best. Susan is down to earth and a honest person, and I have never doubted her or regretted my decision in buying a home.
-- Denise W.
Susan was a tremendous resource throughout the sale of our home and the purchase of our current home. She was professional, friendly, organized, prepared, and always available to us. I would recommend her to anyone looking for a down-to-earth person who is a complete professional to guide them through the potentially stressful experience of buying or selling a home.
-- Mike and Cynthia
Susan Emerson was consistently cheerful, efficient and patient in all her dealing with me. She made helpful suggestions for enhancing the potential of my house and shepherded me through the whole process with enthusiasm and unflagging energy.I strongly recommend her to potential home sellers.
-- Carol Pixton
Susan is our great Realtor. When we were looking to lease in Claremont while living elsewhere, Susan did the work. When she found the right one, she called and said she was standing in our house--and she was. We love it, it's perfect. Susan also helped us choose our dentist, reminds us of trash pick up schedules, and provide us phone numbers for car maintenance. Susan is now patiently working with us as we think and rethink about buying. We look and consider and look some more. She is our friend throughout, guiding us through this process, and understanding. There's no pressure, and that is appreciated while we consider our options. Susan has great energy while also providing patience. We will continue to work with Susan for all of our years and stages in Claremont. -- Walter and Nicole Chang.
First, we felt that Susan was very aggressive and innovative in the ways that she marketed the house, using every method possible. Second, she held about twice as many open houses as we expected. Third, her follow-up with those who visited was thorough and excellent; 100% (no one was missed). And lastly, she went above and beyond the call of duty in going to get the new window that had been broken and by cleaning up any messes that were made by prospective buyers.
In short, Susan was very professional in every way and did a fantastic job for us! Thank you again!
-- Roger and Patti
Susan: We are so glad we had the opportunity to work with you to sell our home--we know that this was a particularly challenging transaction and you were on top of things every step of the way. Thank you for always being proactive, for listening to us, for your great communication, and for staying cheerful and professional even when the going got tough. Even though it was our first relocation and your first relocation, it always seemed like you were way ahead of us in terms of understanding the implications of this type of transaction--I can't count the number of times David and I said to each other, "thank goodness we have Susan!" Dave and I think you are amazing, and we always felt encouraged after our conversations with you. It meant so much to us to have a Realtor we could trust. We felt, at all times, like our home was safe in your hands and we are so grateful that you went the extra mile (or two..or ten) to help us whenever possible--and sometimes even when it seemed impossible! We will recommend you to anyone and everyone we know who needs to sell their home--we already rave about how smart, compentent, hard-working and positive you are! Please think of us if you ever need a reference--we have nothing but good things to say.
Thanks again for being such a great Realtor and for supporting us. We appreciated your proactive, positive attitude, your ability to troubleshoot, and the general sense that you could handle anything. We loved working with you and wish you all the best.
Take care, Joan and Dave
Paul: Just wanted to say thanks for your help in getting my mother's house sold so quickly, your counsel was invaluable.
Susan Emerson did a wonderful job, thanks for recommending her. From the start, Susan took care of all the details and kept me informed, which was demanding as I live out of the area. Through her analysis of "comps" she priced my home to sell. She fielded multiple offers and counter offers skillfully and then held my hand through the escrow process. Even though we were in a declining and "buyer's market" Susan got me the best price for my home and sold it quick.
I am very satisfied with Prudential Wheeler Steffen Real Estate and most impressed with your agent, Susan Emerson. Please don't hesitate to have potential clients contact me for a reference.
